Groshell Logistics Texting Policy

1. Purpose

The purpose of this texting policy is to establish guidelines for the appropriate use of text messaging as a means of communication within Groshell Logistics. This policy aims to ensure that all text communications are professional, secure, and compliant with company standards and legal regulations.

2. Scope

This policy applies to all employees, contractors, and affiliates of Groshell Logistics who use text messaging to communicate with colleagues, clients, vendors, or any other third parties for work-related purposes.

3. Acceptable Use

• Text messaging should be used for quick, time-sensitive communication or updates that do not require detailed information.

• All text messages should be professional, concise, and clear. Avoid using slang, emojis, or informal language that may be misconstrued.

• Use text messaging to confirm appointments, provide quick status updates, coordinate schedules, or share brief instructions.

• Text messaging should not replace official communication channels such as email, phone calls, or the company’s project management tools for more detailed or formal communication.

4. Prohibited Use

• Do not use text messaging to discuss confidential, sensitive, or proprietary information, including but not limited to customer data, financial information, and company trade secrets.

• Avoid discussing employee performance issues, disciplinary matters, or other sensitive HR-related topics via text.

• Do not send text messages that are discriminatory, harassing, or offensive in nature.

• Personal use of text messaging during work hours should be kept to a minimum and should not interfere with work responsibilities.

5. Security and Confidentiality

• Ensure that text messages are sent to the correct recipient(s) to avoid accidental disclosure of information.

• Employees must protect their devices with a passcode or biometric security features to prevent unauthorized access to company-related text messages.

• If a device is lost or stolen, employees must immediately report it to the IT department so that appropriate security measures can be taken.

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